Last updated: August 15, 2026
nest miles ("nest miles," "we," "us," or "our") is operated by mA.I Limited Liability Co., a California limited liability company. nest miles provides a mobile application and related services (the "Service") that connect traveling healthcare professionals and other assignment-based workers ("Guests") with property owners ("Hosts") for short-term housing. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using the Service, you agree to the collection and use of information in accordance with this policy.
Account information. When you register, we collect your name, email address, password (stored as a secure hash, never in plain text), and account type (Guest or Host).
Professional information (Guests). Your profession, license number, and license state. These are required to create a Guest account, because a confirmed professional license is a condition of signing a lease through the Service (see our Terms of Service, Section 3). We transmit your name, license number, and license state to a third-party license verification service, which checks them against the issuing state board's records and returns the result to us. We store that result along with the license number and state you provided.
Identity verification (Hosts). Hosts confirm their identity through Stripe Identity before publishing a listing or entering a contract. Your identity document is sent directly from your device to Stripe and is never received or stored by nest miles. We store only the outcome of the check (passed or not, and a reason code if it did not pass) and a session reference. We do not request or store a selfie or any biometric data.
Email verification. When you register we send a confirmation code and link to your email address, and record when your address was confirmed. A confirmed email address is required before you can sign a lease, so that we can deliver your copy of an executed agreement.
Listing information (Hosts). Property address, description, photos, pricing, and availability you submit for review and publication.
Notifications. We record in-app notifications about your account and transactions (for example, that a listing was approved or a contract was signed) so you can see them when you next open the app.
Messages. Content of messages you send through in-app host–guest messaging. Messages are automatically screened for contact information (phone numbers, emails, social media handles) and abusive language before a lease is signed, to keep the marketplace safe and functioning as intended — see Section 6.
Contract and payment information. Lease terms you negotiate and sign in-app, and — once payment processing is enabled — payment method and transaction details, which are handled by our payment processor and are not stored on our servers in full.
Location information. With your permission, we use your device location or a searched location to show listings near a given address (e.g., your assignment hospital).
Photos. Listing photos you upload. Identity documents are not included here — as described above, those go directly to Stripe and never reach us.
Usage and device information. Standard technical data such as device type, app version, and crash/error logs, used to keep the Service working reliably.
We do not sell your personal information. We share information only as follows:
We retain account and transaction information for as long as your account is active and as needed to comply with legal, tax, and accounting obligations (including records related to executed leases and fees). You may request deletion of your account as described in Section 8.
You may access and update account information, and delete your account, directly in the app (see Section 8). Depending on your state of residence, you may have additional rights under applicable law (for example, the California Consumer Privacy Act), including the right to request a copy of the personal information we hold about you, request deletion, and opt out of certain data sharing. To exercise these rights, contact us using the information in Section 9.
To keep bookings — and the associated Contract Execution Fee — happening safely and transparently on the platform, nest miles automatically screens messages sent before a lease is signed for contact information (phone numbers, email addresses, social media handles) and abusive language, and blocks messages that contain them. This screening is automated, applies only to message content, and is disclosed here so you understand how your messages are handled. After a lease is signed, this restriction no longer applies.
The Service is intended for licensed and prospective working professionals and is not directed to individuals under 18. We do not knowingly collect personal information from anyone under 18.
You can delete your account yourself from the Account tab in the app. What happens depends on whether you have lease history:
Deleting your account does not withdraw the copy of an executed lease already delivered to the other party's email.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at: support@nestmiles.com
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date above and, where appropriate, through the Service.